Wednesday, June 11, 2008

I find that I'm not a fan of Logitech

I bought a new mouse back in January... needed one to go with the new laptop. The most comfortable mouse I could find at the time was the Logitech MX Revolution.

What a piece of shit.

I dropped a hundred bucks on this damn thing because it was comfortable, ergonomic, and actually large enough for my damn hand.

Plus, it was a Logitech, and they make good stuff, right?

Right?

Bleh.

They used cheap ass rubber on the scroll wheel. Within a month, the stupid thing wasn't scrolling properly because the rubber had stretched out and was interfering with its operation. I contacted tech support, and they gave me the runaround for a few weeks. I finally gave up and just tore the damn rubber off.

This week, while I was setting the computer down, I caught it on the end table and snapped the RF receiver clean off. Totally my fault. I'm a dumbass.

So I hit Logitech's site to order a replacement. The replacement dongle is $10. Sweet.

Shipping for the damn thing?

$7.

For a receiver dongle about 2 inches long.

Last fucking Logitech product I ever buy.

Dear Logitech:

Fuck you.

Hate,
-Taco

6 comments:

suyapi said...

Well, fuck. Do any companies actually care about making a good product anymore?

The Taco Prophet said...

Same one as mine... my condolences.

Microsoft makes really good mice these days, so perhaps all is not lost. My trackball at work is by Microsoft, and it rocks.

suyapi said...

Eh, probably not. But luck in fixing it (or it "magically" fixing itself).

I actually generally like the Microsoft mouse that it in the study. When I use it. Only time it ever seems to act up is when the batteries run out of steam. But then, I use my laptop almost exclusively, so it's not like the mouse gets much use by me.

The Taco Prophet said...

Well, I got my replacement receiver today. I'm too fucking pissed to talk about it right now, but let me just say: this is the last. Fucking. Time. I. Ever. Give. Logitech. Money.

I'm filing a BBB report for goddamn sure.

The Taco Prophet said...

My mouse cannot apparently be synchronized with the new receiver. Logitech's 24-7 support hasn't responded to my trouble ticket yet, after about 48 hours. Fuck Logitech. I'm hitting the store tomorrow and buying a goddamn Microsoft mouse.

Tim said...

Really?

I've had nothing but good experience with Logitech mice. I prefer them.